This is all you have to do: lift the receiver and put it to your ear. Tap in a sequence of numbers on the dial. Wait for the ringing to begin and then stop, and for a little human voice to sound in your ear, asking what you want. Then speak.
So why do I find it so damned hard?
I’ve never been able to make telephone calls. Even today, when it surely can’t be too long before dogs and cats have their own mobiles, conversing with somebody I can’t see seems unnatural. Unnatural, and plain wrong. I can’t help thinking that spoken conversation should come with a certain intimacy; a breathing of the same air, a matching of word and tone with facial gesture, the language of glints of the eye, of smiles and little shakes of the head.
That’s all very well for candle-lit dinners for two, you might say, but what if you’re just trying to enquire about opening hours, or fix an appointment with the dentist? Not all human communication is a meaningful encounter between two souls, after all. You don’t have to gaze deep into your boss’s eyes to call in sick.
I suppose I have a problem with that proposition, too, if it comes to it– I hate to think of any interaction between humans being purely functional– but really, I’m trying to rationalise something that’s irrational. After all, I don’t mind disembodied voices when it comes to the radio. In fact, I love the liberating limitations of radio, the freeing of the imagination that results when no picture if provided. Radio is the most intimate of all media, penetrating directly to the mind, without the go-between of images on a screen. And it has a funny way of seeming like a commentary on whatever visual scene is in front of you. I remember– when the much-lamented Dandelion Books was still open– how harmoniously its aural wallpaper of BBC 4 would blend with the second-hand volumes of Marxist theory and the snooker yearbooks that lined the walls. Sometimes a stricture can be a stimulant.
So there’s no point analysing it, really…I just can’t make telephone calls. I’m not too bothered by taking them, but the very thought giving someone a buzz gives me a cold feeling in the pit of my stomach.
I’ll do anything to avoid it. I postpone telephone calls for as long as I possibly can, sometimes up to a week. And if I can avoid doing it, I will. If something can only be arranged over the telephone, I’ll have to really need it or really want it before I bring myself to dialling that number. And sometimes– often, in fact– I’ve been dialling a number and stopped before I reached the last digit, deciding that I’d leave it till later, or give up the whole idea.
The bit that really gets me is announcing myself. It feels so obtrusive. It’s not like walking up to a kiosk or a counter. In that situation, before a word has been spoken, there’s been a whole world of surmise and guesswork passing between the two people. But, when you phone up, the person at the end of the line has no idea who you are or what you want. She didn’t have the warning of an approaching figure, a nervous or happy-go-lucky or cross expression on a face.
So maybe she’s a secretary who answers the telephone every minute and has a pretty good idea what you’re going to ask before you ask it. Or who’s heard the same dozen questions a thousand times and answers them automatically. But it doesn’t feel that way to me. To me, it feels like I’m wandering into someone’s living room, unannounced. And naked.
When I put the phone down, the horrible deed done at last, my heart is pounding and I’m sweating like I’ve been running on a treadmill for fifteen minutes. The relief is delicious. Suddenly, it feels like I’ve climbed through a horribly claustrophic tunnel and reached the great open spaces.
And yet…. I don’t know whether I envy people who say, “I’ll just give them a call”, pick up the receiver, tap out a number as casually as they’d do a sum on a calculator, and chirpily say: “Hello? I know this is a strange request, but would it be possible for my grandmother Jessica to borrow one of your mannequins overnight?”. There seems something almost sociopathic to me about such thick-skinnedness.
Everything seems more fraught to me than it does to most people, but everything also seems more charged with significance. Could I lose one without losing the other? When I was a boy, it seemed incredible to me that anyone could spend a night in a graveyard. Now I doubt it would bother me. But somehow that doesn’t feel like progress. Just the dimming of a vivid imagination.
Besides, I know it’s not just me. There’s plenty of people who dread making telephone calls, some to the extent of shunning the damned machine entirely. I think we should be accommodated, rather than having to painfully conform to majority behaviour. Surely every business has a computer by now; they should give an email address as well as a contact number. People shouldn’t blithely say, “Give me a ring”. Or, at least, one should be able to reply: “I don’t like using the telephone”, without getting a funny look.
After all, who’s the more misanthropic; someone who wants to see who he’s talking to, or someone who wants to deal with you long-distance?